Policy

1. Purpose of Information Collection

The Oristar website collects necessary information such as full name, phone number, email address, company name, and inquiry details to provide consultation, quotations, customer support, and improve service quality.

2. Scope of Information Use

Customer information is used for the following purposes:

• Providing consultation and customer support.
• Sending quotations and information about products and services.
• Processing orders and related requests.
• Improving service quality and user experience.

3. Customer Information Protection

Oristar is committed to protecting customers' personal information and will not share, sell, or disclose such information to any third party without the customer's consent, except when required by competent authorities or in accordance with applicable laws and regulations.

4. Information Retention Period

Customer information will be stored in Oristar’s system until the intended purpose has been fulfilled or upon the customer's request for deletion, in compliance with applicable legal requirements.

5. Customer Rights

Customers have the right to request access to, update, correct, or delete their personal information by contacting Oristar through email, hotline, or other official communication channels.

Share